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Return, Exchange, & Shipping Policy

If you are unsatisfied with your purchase and want to set up a return, please email us at Once you receive authorization for the return, please return all of the original contents in its original packaging to us in its original condition (unused) within 30 days of receipt. You will be refunded in your original form of payment less shipping charges. Shipping charges for returns must be prepaid. Freight collect returns will not be accepted. 

Return address: 

Half and Half Tea House Inc.
1938 Chico Ave
S. El Monte, CA 91733